At Instant Printing Ltd, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) or our physical shops in Kent, and tell you about your privacy rights and how the law protects you.
We only collect the information we absolutely need to provide you with our canvas printing and framing services. This may include:
Identity Data: Your first name and last name.
Contact Data: Your billing address, delivery address, email address, and telephone numbers.
Financial Data: Payment card details (please note that payments are processed securely through our payment gateways; we do not store your credit card details on our servers).
Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
Image Data: The digital photos and images you upload to our website or bring into our shops for printing.
We understand that the photos you print with us are highly personal.
Your uploaded images are used strictly for the purpose of fulfilling your printing and framing order.
We will never use your personal photos for our own marketing, social media, or website displays without asking for your explicit written permission first.
Once your order is complete and you are happy with the product, your digital image files are periodically cleared and securely deleted from our active printing servers.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
To process and deliver your order, including managing payments, fees, and charges.
To manage our relationship with you, which will include notifying you about changes to our terms or privacy policy, or asking you to leave a review.
To deliver relevant website content and advertisements to you (only if you have opted in to receive marketing communications).
We do not sell, trade, or rent your personal identification information to others. We may share your data with trusted third parties strictly for the purposes of fulfilling your order, such as:
Payment processing providers to securely take your payment.
Courier and delivery services (like Royal Mail or DPD) to ship your canvases to your door.
These third parties are only permitted to use your personal data for the exact task they are performing for us, and they are required to keep it secure.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, and contractors who have a business need to know (such as our framing workshop staff).
Under the UK General Data Protection Regulation (UK GDPR), you have rights regarding your personal data, including the right to:
Request access to your personal data.
Request correction of the personal data that we hold about you.
Request erasure of your personal data.
Object to the processing of your personal data.
If you wish to exercise any of the rights set out above, please contact us.
If you have any questions about this privacy policy or our privacy practices, please contact our local Kent team at:
Instant Printing Ltd – 45 King Street, Ramsgate, Kent, CT11 8NP (01843 586605)privac
